Each year, we encourage our employees to provide anonymous and candid feedback through our Business Engagement Survey (BES). The BES, conducted at mid-year and year-end, helps us to:
Our BES focuses on six key drivers of engagement: purpose, leadership, manager effectiveness, well-being, connection, and empowerment.
We established a BES Committee to ensure employee feedback directly informs enterprise-level action. The committee is responsible for analyzing results, identifying tangible solutions, and creating an action plan that addresses key areas of improvement throughout the year.
Our Grow, Perform, Succeed (GPS) performance management approach emphasizes employee growth and development. GPS encompasses all aspects of performance management, including dynamic objective setting, performance evaluations and continuous feedback. We embedded Moody’s values into the GPS framework to align our performance management approach with the behavioral expectations we have for all employees.
Moody’s performance appraisal process is conducted at least once a year and evaluates employees against the company's objectives and behaviors. The process takes a 360-degree approach that includes self-evaluations, gathering feedback from key stakeholders and discussions with managers about general performance.
Briefings on our GPS Year-end Review process are included in our People Manager Forum, a dedicated series of webinars designed to train managers on key topics.
Recognition plays a vital role in shaping our company culture and driving employee engagement. It reinforces our core values and fosters an environment where outstanding contributions are consistently acknowledged and celebrated. It inspires excellence across the organization, creating a positive workplace where every employee feels valued and motivated to excel.
IM'PACT is Moody's recognition program and platform, established in direct response to employee feedback highlighting the importance of prioritizing recognition within our organization. Premised on Moody’s core values, IM’PACT empowers employees to recognize and celebrate each other for their unique contributions, hard work and achievements. Moody’s IM’PACT program enables us to invest in our people and cultivate a consistent, global culture of recognition that ensures employees feel appreciated and valued for their efforts.
We are certified as a Great Place to Work® in the United States. This prestigious recognition highlights the work we’re doing to foster an environment where everyone feels empowered to grow, thrive and achieve their fullest potential.
We achieved an employee engagement score of 78, reflecting people’s satisfaction and willingness to recommend working at Moody's.
